QUALITY

This policy has as its main guidelines:

• Responsibility for the service, by fulfilling the established requirements, specifically the delivery time.
• Take on technological innovations as a means to improve service to our customers.
• Ensure compliance with the requirements set out in the orders and applicable regulations.
• Prevent problems and the use of faulty materials, components, products, documents and services in a process of continuous improvement.
• Find and implement corrective actions for each of the issues that arise in the company, whether they are claims, incidents or proposed improvement studies, where possible.
• Establish ongoing training programmes, which will enable staff with a high level of qualifications to provide better service to customers.
• Maintain permanent contacts with customers and suppliers in order to collaborate in improving the quality of their services and products.
• Involve, motivate and engage staff in order to seek their participation in the management, development and implementation of the Quality System.
• To provide the means and resources necessary for achieving the objectives set out in quality and safety at work, thus engaging and committing ourselves in a process of continuous improvement.